Processing time
Please allow 1-2 working days to process your order, either way you will get an email to confirm once your order has been shipped from our side.
Where do you deliver to?
We ship to EU, UK and Morocco
What is your returns policy?
- We only accept returns if they are returned in their original condition including labels & packaging. Damaged and / or used items will be refused and returned.
- Full priced Items must be returned within 14 days of receipt in its original condition - unworn with the tag still attached.
- To request a refund, please send us a message to info@shimaehijabi.com with your order number and reason for refund and we’ll send you a return label.
- We do not offer refund for items on sale, you can however, request for an exchange whilst stock lasts.
- Both the costs and the risk of shipping are for your own account
- What if my order doesn’t arrive? We recommend waiting until the estimated delivery date but on the rare occasion your delivery doesn’t arrive on time, send us a message on our contact page with your full name and order number and we will chase it up for you.
What if my order is incorrect or faulty?
We aim to always pack your order with care, on the rare occasion you have received an incorrect or faulty item.
Please contact us stating your order number and items that are incorrect/faulty and we will look into this for you.
Company data ?
- Bedrijf: Shimaehijabi
- Adres: Essebaan 41, 2908 LJ Capelle aan den IJssel
- KvK- nummer: 85703877