Privacybeleid
Privacy Policy
This Privacy Policy describes how Shimaehijabi (the 'Site', 'we', 'us', or 'our') collects, uses, and discloses your personal information when you visit, use our services, or make a purchase at shimaehijabi.com (the 'Site') or otherwise communicate with us about the Site (collectively, the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as a user of the Services, whether you are a customer, website visitor, or another person from whom we have collected information under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, revise the date under 'Last Updated', and take any other steps required by applicable law.
How We Collect and Use Your Personal Data To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, deliver or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Data We Collect The type of personal data we obtain about you depends on your interactions with our Site and your use of our Services. When we use the term 'personal data', we mean information that identifies you, relates to you, or describes you, or that can be associated with you. The following sections describe the categories and specific types of personal data we collect.
Information We Collect Directly From You Information you provide directly to us through our Services may include:
- Contact information including your name, address, phone number, and email address.
- Order details including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security.
- Shopping information including the items you view, add to your cart, save in your account, such as loyalty points, reviews, referrals, or gift cards, or purchases.
- Loyalty points/product reviews/referrals/gift cards.
- Customer support information including the information you wish to include in communications with us, such as when you send a message through the Services.
For some features of the Services, you may need to provide us with certain information about yourself directly. You may choose not to provide this information, but in that case, you may not be able to use or access those features.
Information We Collect About Your Use We may also automatically collect certain information about your interactions with the Services ('Usage Data'). We may use cookies, pixels, and similar technologies ('Cookies') for this purpose. Usage Data may include information about how you visit and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including from vendors and service providers that collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit card, or debit card details, billing address) to process your payment, fulfill your orders, and deliver the products or services you request, so that we can perform the agreement we have with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
How We Use Your Personal Data
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Delivery of Products and Services: We use your personal data to provide you with the Services according to the agreement we have with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other account-related functions and features. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may want to use. In this case, Shopify processes your data as outlined in its Privacy Policy and Consumer Privacy Policy.
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Marketing and Advertising: We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you advertisements for products or services. This may mean that your personal data is used to better tailor the Services and advertisements on our Site and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
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Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities. If you choose to use the Services and register for an account, you are responsible for keeping your account login credentials secure. We strongly encourage you not to share your username, password, and other access information with anyone else. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website safe for you and other customers, according to Art. 6 (1) (f) GDPR.
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Communication and Service Improvement: We use your personal data to provide you with customer support and improve our Services. This is in our legitimate interest to communicate with you, provide you with effective services, and maintain our business relationship with you according to Art. 6 (1) (f) GDPR.
Cookies Like many other websites, we use cookies on our Site. Specific information about the cookies we use in connection with supporting our store with Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to support and improve our Site and our Services (including remembering your actions and preferences), to perform analytics, and to gain more insight into user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can set your browser settings to delete or refuse cookies. Please note that deleting or blocking cookies may negatively affect your user experience and result in some Services, including certain features and general functionality, not working correctly or no longer being available. Moreover, blocking cookies may not fully prevent the way we share information with third parties, such as our advertising partners.
How We Disclose Personal Data In certain circumstances, we may disclose your personal data to third parties for contract performance, legitimate purposes, and other reasons that fall under this Privacy Policy. Such circumstances may include:
- With vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide services and show you advertisements. Our business and marketing partners will use your data in accordance with their own privacy statements.
- When you direct us, request us, or otherwise consent to provide certain data to third parties, for example, to deliver products to you or via your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to operate a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We publicly disclose the following categories of personal data and sensitive personal data about users for the purposes as outlined above in 'How We Collect and Use Your Personal Data' and 'How We Disclose Personal Data':
Category |
Categories of Recipients |
Identification data such as basic contact details and certain order and account information |
Vendors and third parties providing services on our behalf (e.g., internet providers, payment processors, fulfillment partners, customer support partners, and data analysis providers) |
Commercial information such as order, shopping, and customer support information |
Business and marketing partners |
Internet or other similar network activity, such as usage data |
Affiliates |
Geolocation data such as locations determined by an IP address or other technical measures |
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We do not use or disclose sensitive personal data without your consent or for the purpose of inferring characteristics about you.
Websites and Third-Party Links
Our Site may contain links to websites or other online platforms managed by third parties. If you follow links to sites that are not affiliated with us or not managed by us, it is important that you read their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information on these sites. Information you provide on public or semi-public locations, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of these third-party platforms, without limitation regarding its use by us or a third party. The inclusion of such links on our Site does not imply approval of the content on such platforms or their owners or operators, except as stated in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal data about children. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the contact information below to request that this data be deleted.
As of the effective date of this Privacy Policy, we are not aware that we share or sell personal data of individuals under the age of 16 (as these terms are defined in applicable law).
Security and Retention of Your Data
Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, it is possible that data you send us may not be secure during transmission. We advise you not to use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal data depends on various factors, such as whether we need the data to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to comply with other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the following rights regarding your personal data. However, these rights are not absolute and may only apply under certain circumstances, and in some cases, we may deny your request, as permitted by law.
- Right to Access/Know: You may have the right to request access to the personal data we hold about you, including details about how we use and share your data.
- Right to Delete: You may have the right to request that we delete the personal data we hold about you.
- Right to Rectification: You may have the right to request that we correct inaccurate personal data we hold about you.
- Right to Portability: Under certain circumstances and with specific exceptions, you may have the right to receive a copy of the personal data we hold about you and request that we transfer this to a third party.
- Limitation of Processing: You may have the right to request that we stop or limit the processing of your personal data.
- Withdrawal of Consent: When we need your consent to process your personal data, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you can unsubscribe from receiving these at any time by using the unsubscribe option included in the emails we send you. If you unsubscribe, we may still send you non-promotional emails, such as emails about your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact information below.
We will not discriminate against you for exercising any of these rights. We may need to collect information about you to verify your identity, such as your email address or account details, before we provide a substantive response to your request. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before we accept such a request from an authorized representative, we require the representative to provide evidence of this authorization to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner, as required under applicable law.
Complaints
If you have complaints about how we process your personal data, you may contact us using the contact information below. If you are not satisfied with our response to your complaint, you have the right to appeal our decision, depending on where you live, by contacting us using the contact information below, or by filing a complaint with your local data protection authority. For the EEA, here is a list of the responsible supervisory authorities for data protection.
International Users
Please note that we may transfer, store, and process your personal data outside the country in which you live. Your personal data may also be processed by staff and external service providers and partners in these countries.
If we transfer your personal data outside of Europe, we rely on recognized transfer mechanisms such as the Standard Contractual Clauses of the European Commission, or equivalent contracts issued by the relevant competent authority in the United Kingdom, as applicable, unless the data is transferred to a country deemed to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights available to you, please call or email us at info@shimaehijabi.com
In accordance with applicable data protection law and unless explicitly stated otherwise, we are the data controller for your personal data.